Every customer email resolved autonomously
reads each inbound email, connects to your ERP and CRM to gather the data needed, and sends back a validated reply within 60 seconds.
Status update on order ORD-22104
Hi, could you let me know the current status of our order? We expected delivery last week.
Incorrect amount on invoice INV-2026-0841
The invoice we received shows EUR 4,200 but our purchase order was for EUR 3,800. Can you check this?
Return request for shipment SHP-9910
We received the wrong specification on 50 units from our last order. We need to arrange a return.
How it works
The resolution process
Email received
Inbound email parsed, sender matched to your CRM
Request analysed
Intent classified and specialist agents assigned
Policies and knowledge base checked
Policies and communication guidelines verified
Business systems queried
Live data pulled from your connected ERP, CRM, and other systems
Reply composed
Response drafted using retrieved data and your configured tone
Validated and sent
Checked against policies, fact-checked against source data, sent from your address
What changes
The metrics that change on day one
These are the numbers your operations team already tracks and the difference autonomous resolution makes from the first day.
Today
First response
4-12 hours
Under 60 seconds
Full resolution
Hours to days
Under 60 seconds
Emails resolved per day
30-50 per person
Unlimited
Monday morning backlog
200+ emails
Zero
Weekend and holiday coverage
None or outsourced
Full, always
Fridayafternoon,youclearedtheinbox.
Mondaymorning,thequeueisfullagain.
With,MondaylookslikeFriday.
Autonomous email resolution for your team
Connect your email and your business systems and start resolving customer queries from day one