Industries
Resolve customer queries while your team builds
Your customer operations team spends their days copying answers from your ERP into email replies. connects to your systems and sends validated replies in seconds.
Delivery date for PO-4821
Hi, what is the current lead time on order PO-4821? We need the parts before the end of April.
Datasheet for X-4200 and lead time
We are specifying part X-4200 for a project. Can you send the technical datasheet?
Quote for 200 units SKU-880
Can you send a formal quote for 200 units of SKU-880? Delivery to Hamburg warehouse.
How it works
The resolution process
Email received
Customer asks about delivery date for PO-4821
Request analysed
Intent classified and specialist agents assigned
Policies and knowledge base checked
Delivery communication policies verified
Business systems queried
SAP: order status and production schedule. TMS: shipment tracking
Reply composed
Completion April 14, ships April 16 via DHL Express
Validated and sent
Checked against policies, fact-checked against source data, sent from your address
Manufacturinghasalwaysrewardedthebusinessthatrespondsfirst.
With,thatbusinessisyours.
Autonomous customer operations for manufacturing
Connect your ERP and let your customer queries resolve themselves from day one