Skip to content

Handle 5x the volume without 5x the headcount

Wholesale and distribution companies handle thousands of queries daily about pricing, stock, and delivery. resolves them from your systems so your sales team can focus on selling.

MK
Martin Koller08:42

Stock check for 500x insulation panels R-38

Hi, do you have 500 units of R-38 insulation panels in stock? We need them for a build starting next Monday.

sent stock confirmation with delivery options24s
HV
Helena Voss09:15

Quote for Q2 concrete supply

Can you send a quote for our Q2 concrete order? Same volumes as last quarter, delivery to both sites.

sent quote with contract pricing applied38s
AB
Anders Bjork10:33

Delivery status for order WH-7291

We are expecting order WH-7291 today but the driver has not arrived. Can you check the status?

sent delivery update with new ETA19s

The resolution process

Email received

Customer asks about stock availability for 500 insulation panels

Request analysed

Intent classified as stock enquiry with delivery requirement

Policies and knowledge base checked

Minimum order quantities and delivery zones verified

Business systems queried

WMS: stock across 3 warehouses. ERP: customer pricing and credit

Reply composed

500 units available in Rotterdam warehouse, delivery Thursday by 10:00

Validated and sent

Checked against pricing policies, fact-checked against live inventory, sent from your address

Yoursalesteamshouldbeselling.Letthesystemsanswerthequestionstheyalreadyknow.

Autonomous customer operations for distribution

Connect your WMS and ERP and let your customer queries resolve themselves from day one