Company
Customer operations should run themselves
We started because every company deserves better than ticket queues and canned responses. Autonomous resolution with humans in the loop where judgement matters is not a future state. It is what we ship.
Wedidnotbuildbecausethefutureiscoming.
Webuiltitbecauseitisalreadyhere.
How we build
Decisions that shape everything we make.
The platform never models business logic
Your ERP, your CRM, your rules. connects to your systems through MCP and executes within your business context. We do not rebuild what you already have.
Every reply is traceable
What data was used, which policy applied, why it was sent. Every AI-generated response has a complete audit trail. No black boxes.
EU-hosted. No exceptions.
All infrastructure, data processing, storage, and AI inference runs in the European Union. Platform hosted in Germany, head office in Copenhagen. Enterprise deployments can run LLM inference on your own infrastructure via the private-inference option.
Humans stay in the loop
Autonomous does not mean unsupervised. Your team handles exceptions and edge cases. Every intervention makes the system permanently better.
Founder
About the founder.
Martin Eiler
Founder
Copenhagen, Denmark
LinkedInMartin has spent over a decade in CTO and senior digital leadership roles across MedTech, marketplace e-commerce, and broadcast technology, including regulated environments where audit, privacy, and human accountability are not optional. He has lived the problem oHallo solves from the inside, first as the leader responsible for the systems behind customer operations, then as the founder of the platform built to replace them.
AI can do a lot of things. The hard part is the harness around it. The orchestration, the access to company data, the policies, the audit trail. Without that, AI is a demo. With it, customer operations run themselves. That is what oHallo is built to be.
Timing has two axes. The technology has to be capable. The businesses have to be ready to embrace it. Both arrived in 2026. oHallo exists to give European companies the platform to act on that.
Careers
Build the future of customer operations.
We are a small team in Copenhagen solving a large problem. If that sounds interesting, we should talk.
See open positions